Case Study: Devon County Council's Adult & Community Learning (Ilfracombe, Devon)

What is Devon County Council's Adult & Community Learning?

Devon County Council's Adult & Community Learning provide courses to help adults throughout the county improve skills, knowledge and expertise to individuals through a number of regional training centres. Dedicated to the development & learning of adults in the numerous communities of Devon, each centre enables thousands of adults to gain valuable new qualifications boosting economy & community.

What was the IT challenge?

The Ilfracombe centre was struggling to provide reliable ICT that enabled it to deliver the courses required of it, which wasn't acceptable to the centre. Slow systems, unreliable broadband and wireless, and intermittent connectivity to the on-premises server was causing all kinds of problems, frustrating for centre staff, learners and tutors.

To put things right Ilfracombe needed specialist IT expertise and considered VPW as they’d recently helped improve issues at the Exmouth Centre. With an initial brief of providing a Mini Business IT Audit to assess the current systems and draw some recommendations that would make a genuine difference to the centres. The assessment looked at the existing systems, as well as reviewing how the training environment needed to be configured, and made a number of recommendations on how to make improvements.

What do they say about VPW?

Everything has been working fine at Ilfracombe since the works - running very smoothly with nothing to report (and we haven't had very upset tutors/learners) so we are very pleased with everything that was done.

SANDRA COATES
CENTRE MANAGER
ILFRACOMBE ADULT & COMMUNITY LEARNING

 

 

 

 

What does VPW provide to the Ilfracombe Branch of Devon ACL?

VPW provide a range of Managed IT Services designed to make the IT service reliable, dependable and available to a diverse range of training & learning requirements, including:

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