Wow Dental is a private dental practice located in central Birmingham - inside the flagship redeveloped Custard Factory. They provide warmhearted dental care and believe that quality private dental care should be affordable. To set themselves apart from traditional practices, they have focused on providing a refreshing, modern environment which makes dental care less scary for nervous patients and is more appealing to children - in fact they're the first (and only!) practice in the UK with a particularly innovative dental chair for children (see above)
Wow Dental are a modern practice and use of IT is absolutely essential to them - everything from phone calls to the digital x-ray systems (see left) in-house require robust computer and communications services. The aim was to provide a secure network to provide access to equipment, patient data and other "operational" systems, as well as complimentary Wireless access to patients. Wow Dental moved into the unit in the Custard Factory as just an empty shell, so they also needed physical cabled networking to be installed, and as you might expect, everything needs to be discreet, hygienic and professionally installed.
The aim was simple - put in place reliable IT systems, including internet access, communications and access layer technology to ensure they could operate the practice without fuss and deliver the exceptional standards of patient care that are expected and key to the ethos of the business.
As business manager at Wow Dental Practice Limited I can vouch for the quality and efficiency of VPW Systems (UK) Ltd staff and services. We opted for an unusually IT-centric setup including VoIP telephony and network linked digital X-Ray processing. The networking and telephony have always worked flawlessly, it's just a shame that some of the outside service suppliers cannot offer the same responsiveness!
MARK THURSTON
BUSINESS MANAGER
WOW DENTAL PRACTICE
Wow Dental have a wide range of services from VPW, including:
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