JOB - Department: Sales (Role: Business Development Executive)

If you’ve got the motivation to find new customers, help find them the right solution and develop a long term relationship, we’re looking for you. With a O.T.E salary of £30K-£35K, you’ll be responsible for developing new business for our I.T. and Internet Services, primarily in the SME marketplace, taking our flair for specialist and unique solutions, diverse range of products & services and ensuring customers get the advantage, enabling them to succeed.

Following our recent move to new offices, we’re looking to add a Business Development Executive to our small, but growing team. Our ideal candidate will be someone able to generate brand new business without the backing of traditional “cold calling” and marketing departments, and is capable of visioning how our existing portfolio of services can be best utilised to meet a customer’s requirements, and then build on those foundations for the long term, creating satisfied customers who trust us to deliver leading, practical solutions.

We offer negotiable features and benefits for our staff including a professional but relaxed atmosphere to work in, company paid access to broadband at home, laptop and mobile data card for when you’re “out and about”, generous holiday allowance, and the knowledge you’re working for someone who truly believes in customer satisfaction.

We don’t cap your earnings, so the more motivation you have to complete new deals the more you can earn – but you have to be able to prove that customers are satisfied and ensure you don’t just have them sign on the line, but watch over to make sure that solutions are implemented correctly. We pride ourselves on the honest and trustworthy approach to customers, so you’ll need to sell honestly, and only sell what people genuinely want.

Ideally, you’ll have experience of I.T. and Internet Services (such as Small Business Networks, Communications Systems, Web Hosting, E-Mail Systems and Remote Access/VPN Technologies), or have a broad knowledge of the I.T. Industry for Small Businesses.

The successful candidate will report to the Managing Director, but as we operate a flat management structure, you will be responsible for clear communication at all levels of the company to ensure a quality solution and after-sales support for our customers. Finally, you’ll need to be someone who is flexible to change and continuing development of the role and business.

The role will involve:

• Listening to customer and prospect requirements, and working to develop a quotation and service agreement for the required services
• Being involved in responses to formal tenders and extending our reach to apply for tenders.
• Increasing our product and service sales in line with the companies objectives primarily to new customers
• Providing feedback to our Technical Teams on potential new products and services we could offer or are being requested.
• Taking responsibility and ownership of new customer issues to ensure they are satisfied when they join us through the initial phases of involvement with the company, ensuring they are resolved internally.

Straight talking is important to us and our customers - so we'll be blunt. This is not just a sales job. We do not wish to consider anyone who is purely interested in "getting people to sign on the line" and then leave others to manage the process and detail - our customer relationships are important to us, and accordingly our approach and ethos reflects this. There is no admin "team" to deal with the detail and clearing up the small areas you overlook in a traditional sales job - that's your responsibility working alongside our Technical Staff. The successful applicant can expect a rewarding career seeing solutions delivered and relationships grow from this commitment.

Location: Central Exeter (less than 10-12 minutes from major railway and bus routes).
Start Date: IMMEDIATE (e.g. as soon as you can!)
Hours: Standard Hours are Monday to Friday 9am to 5pm, but limited scope for flexibility is available.
Overtime: Available in special cases only in this role.

TO APPLY:

Contact us by e-mail (preferred) or phone initially, enclosing details headed as follows:

• Who you are, and where you live
  (the personal information you'd normally see on a CV)
• What you currently do both in work and out of work
  (We like to know you enjoy a healthy balance between work and rest so your out of work interests are important - no matter how simple or outrageous - it also helps us have something to talk about in an interview!)
• Tell us something about yourself and what you want to achieve
• What you can offer our customers
• What you can offer the company
• What can we offer to you?
• How we can enhance your career path
  (What can we offer you, how will this career help you long term and build you)
• Details of when you could start with the company
• In no more than 2 paragraphs, tell us how you would approach a new customer?
• In no more than 2 paragraphs, tell us how you would look to find new business?
• In no more than 2 paragraphs, suggest a process/method we could use to improve our customer relations
  (it doesn't matter that you don't know what we do - just tell us of a way you'd use)

E-Mail: Click Here
Phone: Call 0870 246 1860 between 9am-5pm Monday to Friday and tell the person answering a call you're responding to our Job Advertisements.

Why do we ask this?

We are more interested in you, what you can offer us, our customers and equally importantly what we can offer you, than receiving some 2 page CV filled with information that is of no interest or value to us in understanding what you offer. We believe the information we request will better help us understand your unique benefits.

Discrimination: We do not discriminate and your age, disabilities, ethnic status or other differentiate is not a factor when applying for work with us - we try to operate as an equal opportunities employer wherever possible.

 

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