Frequently Asked Questions...

Knowledgebase and FAQs

 


How do I pay for your services?

You can pay us via any of the following:

1. Bank Transfer including Internet Banking, BACS and CHAPS
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We recommend and prefer electronic payment. If possible therefore please, use Bank Transfer/Internet Banking. You should make payments to: "VPW Systems (UK) Ltd" with Sort Code 09-06-66, Account Number 41888730. Please use your INVOICE number as the reference so we can match it. We recommend you reply to your invoice e-mail to let us know you've paid so we can be sure to match your incoming payment against your account.

Please be aware that we can accept Faster Payments subject to the limits of the service and your own bank limits.

2. By Cheque
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We accept Cheques made payable to "VPW Systems (UK) Ltd" - which should be posted to "VPW Systems (UK) Ltd, Accounts Department, PO BOX 230, Exeter, Devon, EX2 8WQ". Please DO NOT send them to one of our office addresses as they'll either fail to be received or be severely delayed, and you may be charged for handling.

3. Credit and Debit Card Payment (In Person at our Office)
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You can make a Card Payment using a Chip & PIN card at our main office at 6 Southernhay West in Exeter. We can accept most standard cards, but not American Express.


4. Credit and Debit Card Payment (Over the Phone)
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You can make a payment via Credit/Debit Card to us via the Phone, by calling our general number 0845 003 8114, and speaking to someone in our team. Please note we may limit the amount you can spend over the phone for anti-fraud reasons.

 

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