Frequently Asked Questions

You'll find answers to the most commonly asked questions about our service here - this means you can get the answer to your query quickly and efficiently, without needing to wait for us to respond (even though we're as quick as we can be!). You'll find information on all aspects of our services, from Billing through to Technical Configuration.

Billing, Payment and Accounts

DNS (Domain Name Servers/Services)

Domain Names - Positive Renewals

Domain Names - Registration

Domain Names - Transfers (In and Out)

E-Mail Services - POP-3, SMTP, IMAP

E-Mail Services - Screening (Anti-Virus and Anti-Spam)

E-Mail Services - WebMail

Fax Services - 2-Way Faxing (Inbound & Outbound)

Premium Web Site Statistics

Technical Support & Helpdesk (UK Support)

Web Hosting Packages - General

Web Hosting Packages - Site Tools

Web Hosting Packages - Technical Configuration

Web Site Development - Testing and Troubleshooting Problems

Related Links:

Support: Site Tools Home

Services: Products & Services Home

Support: Home