Specialist Service Providers

Mail Troubleshooting Support

To contact our Technical Support Team, you need to complete the form below. We answer queries in a first come, first served basis, and aim to respond within the same day - usually within hours. If your query is not technical, please see our general enquiries page.


Name: *
Company Name: *
E-Mail Address: *
Subject: *
Issue Area: *
Affected Users: *
Date of last issue: *
Time of last issue:
Description: *
Domain Name(s): *

Please select the Support contract you have with us - if you have a Managed I.T. Service with us, you'll normally be a "UK Premium" customer. If you have Telephone Support as a specific paid upgrade/add-on to your service, you'll be enhanced. Otherwise choose UK Standard.

Support Contract Type:


Items marked with * must be completed in order to request Customer Support. Without this information we will be unable to help you.