Knowledgebase & FAQs
Sales, Quotes and Proposals
Help and Answers for all the types of things we're most often asked about our quotes and proposals, including how charges work, how discounts are offered and how long our quotes are valid for
Questions relating to: Sales, Quotes and Proposals
How long are quotes valid for?
Do your quotes include VAT?
Are there any minimum contract terms?
What are your terms and conditions?
I have received a notice of a "pending quote", what is this?
How long does it take to receive a quote?
Why do you need payment before you'll progress my order?
You cannot give me a completion date, why?
My order has a partial completion date, why?
Can I cancel my order or make changes?
I have received an invoice after placing an order, but I have some queries...
Why has the estimated completion date changed?
What does it mean when I receive an "Order Completed" e-mail?
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