VPW Systems (UK) Ltd

Specialist Service Providers
 

Frequently Asked Questions : E-Mail Services - Screening (Anti-Virus and Anti-Spam)

All Frequently Asked Questions for "E-Mail Services - Screening (Anti-Virus and Anti-Spam)"

1. Can I have messages marked as Spam delivered to an alternative e-mail address?

2. Do I need to have a POP-3 account, or does a forwarding account work?

3. Do I still require an Anti-Virus program on my PC/network?

4. Do you add advertisements to my e-mail if I have screening?

5. Do you alter my e-mail in any way when I have screening?

6. Do you offer a 100% guarantee of no Viruses?

7. Do you offer a 100% guarantee on spam detection?

8. Do you scan mail leaving my organisation/PC?

9. How do we setup Anti-Virus and/or Anti-Spam Screening?

10. How do you determine charging?

11. I could just set up Anti-Spam on my PC, why is your service advantageous?

12. I keep getting mail which is definitely spam, but your system doesn't stop it, why?

13. I received a notification telling me that someone I don't know sent me a virus, why?

14. I subscribed to a mailing list, which I don't want to be on - why isn't this caught as spam?

15. I think an e-mail sent to me was classed as spam, but it was not - can you get it back?

16. Is your screening service compatible with my mail client?

17. What happens if an e-mail contains a virus?

18. What happens if an e-mail is classed as spam?

19. Will I need to change my mail configuration?

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