Knowledgebase & FAQs

Knowledgebase and FAQs

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E-Mail Services - E-Mail Essentials Standalone Packages
Assistance on using the e-mail packages, sending e-mail and using the Web Mail service

An e-mail I'm sending is bouncing back, but I don't know why?

Check the error messages you get back carefully. Most often the cause of your issue will be an incorrectly spelt e-mail address. If you get an error saying the user no longer exists, it means that the e-mail address has been deleted. If you are sure that the issue isn't within your control, contact our HelpDesk who will be happy to assist.

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