Knowledgebase & FAQs

Knowledgebase and FAQs

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E-Mail Services - E-Mail Essentials Standalone Packages
Assistance on using the e-mail packages, sending e-mail and using the Web Mail service

I cannot send e-mail using my ISP (such as BT Total Broadband) or when on a Wireless Hotspot etc, can I do this?

If you are unable to send e-mail when using your ISP, it is likely that they either do not provide an e-mail service, or it is configured to only allow sending from addresses they control directly. You can purchase our Authenticated SMTP Service to work around this issue which will enable you to send from almost any connection without changing your settings.

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