Knowledgebase & FAQs

Knowledgebase and FAQs

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Server Systems - Virtual (VPS) VPower Servers
How to remote access your server, make changes and take advantage of your Cloud Hosted Server systems

Do I receive full administrator rights?

If you take a Windows VPS Server:

Yes you do. You'll be given a username in the format <customer>-admin which is the same as the default "administrator" account. We retain a login also to provide any additional services (for example, backup services) which must be enabled if we provide any managed service.

If you take a Linux VPS Server:

If you take an unmanaged server, you do. If you take a managed service it depends on what we're managing for you. Speak to our Customer Support Team or review your contract for specific details.

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