Knowledgebase & FAQs

Knowledgebase and FAQs

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Connectivity - Broadband Services
Troubleshooting Broadband Issues, help with connection issues or making changes to your Broadband Service

My broadband is unreliable - I have put up Christmas lights, why does this matter?

Whilst it may sound silly, Christmas lights have been proven to be a cause of problems for broadband connections - especially the type of lights that twinkle/flash due to the RF interference they cause. In theory, lights that meet CE standards should be fine, but sadly some products marked CE aren't really meeting the true standards necessary. If you are having issues with your broadband reliability over the Christmas period, try leaving the lights off - and see if the issues improve.

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