Knowledgebase & FAQs

Knowledgebase and FAQs

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Migrated Customers - Former Lymenet/Double Design
If you were previously using Double Design or Lymenet, you'll have received a letter telling you they've closed down. We've taken on many of the former customers and now provide Web Hosting services to you.

If I paid Double Design recently, why must I pay you?

We haven't taken on the liabilities of Double Design, but we are offering to complete any existing paid periods from them as long as you were invoiced by them, AND had paid them. We're basing our costs on the information passed to us, but if it is wrong, let us know and as long as you can provide a copy of the invoice/payments we'll be able to help you.

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