Knowledgebase & FAQs

Knowledgebase and FAQs

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Backup Services - Remote Backup for Small Business
Common queries answered for our Small Business backup services that work on your Desktop, Laptop or Server system, including how to make changes and check the service is working.

How often are backups made?

This depends on the schedule agreed and configured at the time of installation.

If your service was installed on a "Managed Setup" basis, you'll have been sent a "Summary of Data Backups" sheet upon completion of the setup process.

If you have since made changes, or you took an unmanaged backup service you'll need to check in the software. If you're using our RBS Small Business software, you'll need to open the Remote Client, then choose the Backup Set from the drop down list - to the right of this will be displayed the type and frequency of backup.

If you're using any of our other Small Business Backup Services, please contact Support for guidance.

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