Knowledgebase & FAQs

Knowledgebase and FAQs

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Customer Services
Answers to queries often sent to our Customer Services Team that can help you administer your account or resolve non-technical issues

What does Customer Services assist with?

Our Customer Services team is where you'll go for all the "odds and sods" as a general rule. It's also where many of the "background" requests are processed.

For example, if you've got a query which is not really a Sales, Support or Billing query, the chances are it will be referred to customer services.

If you're ever unsure where to log a ticket, customer services may be a good place to start as they'll be able to advise you on the best place to go for help.

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