Knowledgebase & FAQs

Knowledgebase and FAQs

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Hosted and Cloud Technology - Agility Desktop Web Files
Assistance with the Web Files Service - how to login, information on supported devices and help with common queries and tasks.

What browser does Agility Desktop Web Files work in?


On a PC, we've tested the service using Internet Explorer 8 and above, as well as with Google Chrome and Mozilla Firefox. It's likely to work in other browsers too (unless it's really unusual or quite old).

Tablets and Smartphones...

On smartphones and tablets you would normally just use the default browser - and it should still work with others. We haven't tested it with every possible browser but it does work with Safari on iPhone/iPad, the Google Chrome browser on Android Jelly Bean, and the old Android browser on Ice Cream Sandwich and older. Specific devices we've seen this working include:

- Motorola Xoom Android Tablet (with Ice Cream Sandwich)
- Apple iPhone
- Apple iPad
- Motorola Atrix
- Motorola Motoluxe
- Blackberry Playbook
- Google Nexus 7 Tablet
- Samsung Galaxy S2 and S3

...and it'll likely work on most others too. Let us know if you do experience any issues.

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