Knowledgebase & FAQs

Knowledgebase and FAQs

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Hosted and Cloud Technology - Agility Desktop Web Files
Assistance with the Web Files Service - how to login, information on supported devices and help with common queries and tasks.

What login do I need to use?

You use your "Agility User" login. You don't need to enter "agilityuser\" in front of your usernaem, but you must enter the company alias and your username.

All Agility Usernames are in the format AAAAAA.BBBBBB - where A is always a 6 letter/digit company alias, and the BBBB can vary in length, and is usually a variant of your name - for example jsmith, j.smith or john.smith. The exact format depends on what your organisation was setup with (and may be based on your companies own policies).

You can find out more about Agility User names in your User Guide for any Agility Service.

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