Knowledgebase & FAQs

Knowledgebase and FAQs

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Hosted and Cloud Technology - Agility Desktop
Getting Started, using Agility Desktop and How to use Features

Which operating systems are supported with Agility Desktop?

We provide FULL support for Agility Desktop in these instances:

- Windows 8 32-bit/64-bit (preinstalled by us)
- Windows 8 32-bit/64-bit (installed by customer)
- Windows 8 Pro 32-bit/64-bit (preinstalled by us)
- Windows 8 Pro 32-bit/64-bit (installed by customer)
- Windows 7 with Service Pack 1, all variants, 32-bit/64-bit (preinstalled by us)
- Windows 7 with Service Pack 1, all variants, 32-bit/64-bit (installed by customer)
- Windows 8.1 (32bit/64-bit) [but it must have all available updates to April 2015]

We provide LIMITED support for:

- Windows Vista with Service Pack 1, all variants
- Apple Mac OS X - Snow Leopard or Above with MS Remote Desktop Client
- Any Android Tablet meeting the minimum requirements
- Any Apple Phone or Tablet meeting the minimum requirements
- Any Microsoft Windows 7 or Windows Phone 8 Device (inc Phones/Tablets)

We DO NOT support:

- Any pre-release updates or versions of Windows
- Windows 7 without Service Pack 1, all variants.
- Windows XP (any version)
- Windows 2000, Windows Me or any older version of Windows
- Any Windows Server Operating System

If you are using an unsupported Operating System, you'll need to contact us for advice, and if your OS is in limited support we advise you to contact us for guidance on the best options for you.

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