Knowledgebase & FAQs

Knowledgebase and FAQs

    << Back to FAQs in this Category

Hosted and Cloud Technology - Agility Mail
Help with your Hosted E-Mail Service, including Outlook, Mobile Access, using Web Mail and sharing information with your team

Which versions of Outlook or Microsoft Office do you support?

For the best level of support and compatibility we recommend you use:

- Microsoft Office 2013 32-bit (any version with Outlook included) or Outlook 2013

- Microsoft Office 2016 32-bit (any version with Outlook included) or Outlook 2016


Limited Support is available from us, but technically is supported for:

- Microsoft Office 2010 32-bit (any version with Outlook included) or Outlook 2010


You might be able to use the following - but we no longer support or recommend it:

- Microsoft Office 2007 32-bit (any version with Outlook included) or Outlook 2007

...however, support for Outlook 2007 ended on 31st December 2015 and we cannot offer any assistance with this client.

Agility Mail IS NOT supported and does not work with:

- Office or Outlook 2003 or older.
- Alternative Clients - such as Thunderbird, Outlook Express etc
- IMAP or POP-3 only clients

In addition, we do not support Agility Mail, or any related services, including use of Web Mail on:

- Windows Vista (without Service Pack 2)
- Windows XP (support for XP ended in April 2014)
- Windows 2000, NT or older

<< Back to FAQs in this Category

 

IT Survey & Challenge Quiz!IT Survey & Challenge Quiz!

Are you getting the best out of your IT?

Take the Quiz

Popular VPWSYS Services:

Ad-Hoc Support - Support on Demand gives you the support you need in any aspect of your IT
Backup Services - From just £8.00 a month, affordable protection against loss of data
Domain Names - We provide Domain Name services from just £9.37 + VAT